Clover Privacy Policy

We at Clover Casino take your privacy seriously, and this Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, register for an account, or use any of our services. By accessing Clover Casino, using the Clover app, or completing the Clover register process, you acknowledge that you have read and understood this policy. Clover Casino is operated by Jumpman Gaming Limited, licensed by the UK Gambling Commission under account number 39175 for customers in Great Britain, and by the Alderney Gambling Control Commission for customers located outside Great Britain.

Information We Collect

When you complete Clover login or Clover register procedures, we collect a range of personal data necessary to provide our services responsibly and comply with our licensing obligations.

• We collect your full name, date of birth, residential address, email address, and phone number during registration
• We gather payment information when you make a Clover deposit or request a Clover withdrawal, including card details for Visa Debit, Mastercard Debit, Maestro, PayPal, Neteller, and Skrill transactions
• We track your gaming activity across Clover slots, Clover live casino tables, and other games to monitor responsible gambling behaviour
• We record identity verification documents, such as proof of address and government-issued ID, required for due diligence checks
• We log technical data including your IP address, device type, and browser information whenever you use the Clover app or our website

How We Use Your Information

Our use of your personal data is guided by legal obligations, contractual necessity, and legitimate business interests. We use the information we collect to verify your identity, prevent fraud, and comply with anti-money laundering regulations required under our UK Gambling Commission and Alderney licences.

• We use your data to process Clover deposit and Clover withdrawal requests securely and efficiently
• We analyse your gameplay to identify patterns that may indicate problem gambling
• We send you information about your Clover bonus, Clover no deposit bonus offers, and other promotions if you have opted in to marketing communications
• We use your contact details to respond to enquiries submitted through our contact form or support email
• We retain transaction records as required by gambling regulation and financial reporting obligations

Legal Basis for Processing

We process your personal data under several legal bases recognised by UK data protection law. Where processing is necessary to fulfil our contract with you as a registered player, we rely on contractual necessity. Where we are required to verify your identity or prevent fraud, we rely on our legal obligations as a licensed operator. In other cases, such as sending you updates about a Clover promo code or Clover bonus code offer, we rely on your consent, which you may withdraw at any time.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with select partners where necessary to operate Clover Casino effectively and lawfully.

• We share data with payment processors to facilitate Clover deposit and withdrawal transactions
• We disclose information to regulatory bodies, including the UK Gambling Commission and Alderney Gambling Control Commission, when legally required
• We work with identity verification providers to confirm your age and identity before allowing access to real-money play
• We may share data with affiliated Jumpman Gaming sites for promotions such as our Cash Giveaway, which runs across multiple platforms
• We disclose information to law enforcement agencies when compelled by court order or statutory requirement

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and within the Clover app. These technologies help us remember your login preferences, understand how you interact with Clover slots and other games, and tailor promotional content to your interests. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our services, including Clover login persistence.

Data Security

We are committed to protecting your data through robust technical and organisational measures. We use industry-standard encryption to safeguard sensitive information, including payment details submitted during a Clover deposit or Clover withdrawal request. Access to your personal data is restricted to authorised personnel who require it to perform their duties, and we regularly review our security protocols to address emerging threats.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including compliance with regulatory requirements. Transaction records, identity verification documents, and communication logs are typically retained for a minimum period mandated by our licensing authorities. Once retention obligations expire, we securely delete or anonymise your data.

Your Rights

As a Clover Casino account holder, you have several rights regarding your personal data under applicable data protection legislation.

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request erasure of your data, subject to our legal retention obligations
• You have the right to object to certain types of processing, including direct marketing
• You have the right to withdraw consent for marketing communications, such as Clover bonus code notifications, at any time
• You have the right to lodge a complaint with the relevant supervisory authority if you believe we have mishandled your data

Age Verification and Restricted Access

We only permit registration and play from individuals aged 18 or over. We collect and verify age-related data to ensure compliance with this requirement. Additionally, our services are not available to residents of numerous restricted countries, and we use location and identity data to enforce these geographic restrictions consistently across our platform.

Third-Party Links

Our website and communications may occasionally contain links to third-party websites, including those related to a Clover casino review or Clover casino sister sites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies independently before submitting any personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or service offerings. We will notify you of material changes through your registered email address or via a notice on our website. Your continued use of Clover Casino following any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your data protection rights, you may contact us at support@jumpmangaming.com. For complaints specifically related to data handling or other concerns, please reach out to complaints@jumpmangaming.com. We aim to respond to all privacy-related enquiries promptly and thoroughly.